The following outlines our generic operating terms and conditions have been drafted to protect both you and us. Bespoke terms and conditions will be provided in a written agreement for work with schools, parents, businesses or for one-to-one coaching or training and events, including retreats.
Context of our training
The aims of our courses, workshops and bespoke sessions are to promote self-awareness of mind and body by way of mindfulness practice. Our training is suitable for people wishing to enhance their general well-being. The courses offered are taught for educational purposes and are in no way intended as a treatment for any specific psychological or physical condition.
For more details of our health policies, please see the health declaration page.
Confirmation of booking
By booking a place on a course, workshop, bespoke session or event, you confirm that the details pertaining to you and that you (and those attending if part of a group) are aged 18 or over. Your place / bespoke session is only confirmed on receipt of full payment of either a non-refundable deposit, or an applicable fee. If paying online, your place is confirmed immediately. If paying by cheque or by bank transfer, your place is not confirmed till the payment is received.
Personal information
To help us create a safe, supportive, and inclusive experience for everyone, we may ask for brief details about your mobility, health needs, or dietary preferences. Only the minimum relevant information will be collected, depending on the nature of the event you're attending. All personal information is handled in accordance with GDPR regulations. Your details will never be shared beyond what is necessary to ensure your wellbeing during the event, and you are welcome to update or withdraw your information at any time.
Payment Arrangements
For each course, workshop or bespoke session or retreat, a non-refundable deposit is collected upon booking. The balance must be paid in advance of the start of the training session or event. The timing of the balance payment will be specific to nature of the service provided. This will be made clear to you upon or soon after booking.
Cancellation policy
Please note that specific terms and conditions, including cancellation policies, are prepared on a per-event or per-service basis. These will be clearly outlined and agreed with you in writing (including by email) prior to the event, workshop, or 1-to-1 session taking place. If we, for a any unforeseen reason, cancel an event or session you are booked on, you will be offered the opportunity to transfer onto another event, or re-schedule your event or receive a full refund.
Liability / Insurance
Whilst we take every precaution possible, we will not be held responsible for loss or damage to your personal belongings while on the premises where the courses take place. We are insured through Balens Ltd (correct at the time of writing) to teach mindfulness, in person, on line, 1-2-1, on groups for personal or corporate events and retreats. Mindfulness Skills4Life is appropriately insured for all activities undertaken, and we are committed to providing a safe, professional, and ethical service at all times.
How we use your information
We will not pass your personal details to anyone else unless required to do so by court order.
Thank you for your understanding and for helping us maintain clarity and fairness in how we work together.
